Please find answers to some of our most frequently asked questions. Can’t find your answer? Feel free to contact us.
Deposits are non-refundable, but are transferrable. Why? You may ask... well once you submit a deposit, Elegance closes off that date for any further bookings which means clients who may want that day would be unable to book it. This is why we do not offer refunds on deposits. If you must reschedule your session, we will apply your deposit to another date.
Re-touched photos are photos that have gone through a tedious editing process via photoshop. Clients will always receive retouched/edited photos that will show them off in the most high-quality, hi-res, blemish free light.
I only keep photos for 30 days from the day you received your photos back. During this time window, please save, download and/or request additional photos during this time frame. After 30 days, photos are removed for privacy purposes.
For clients who require hair and/or makeup to be completed on site (at the studio) an addition fee of (+75) will be added to the total amount.
Yes! Elegance has an amazing team that he collaborates with for sessions. If you desire to have your hair and/or makeup done, please book this add-on service on our booking page.
Client photos will be delivered digitally via dropbox, pixieset or pictime. You can order prints this way as well. For more intimate photos, you may request to have them delivered via usb.
Yes, but the client will be responsible for paying a travel fee and depending on the location of the session, a studio/set-up fee as well.